Terms of service

1. Agreement

These terms govern your use of the content delivery and edge services operated by Digital Provider ("we", "us", "the service"). By creating an account or sending traffic through the network you accept them. If you are agreeing on behalf of an organisation, you confirm you are authorised to bind it.

2. The service

We cache and deliver content from your origin to your visitors across our edge locations. We do not modify the content of responses except for the transport-level headers documented in our documentation, and any transformation you configure yourself.

3. Your content

You retain all rights to content you deliver through the service. You grant us only the licence necessary to cache, transmit and serve it for the duration of your account. We claim no ownership and will not use your content for any other purpose.

4. Acceptable use

Your use must comply with our Acceptable Use Policy, which forms part of these terms. Material breach may result in suspension; we will give notice and a reasonable opportunity to remedy except where continued service would expose us or third parties to immediate harm.

5. Fees and billing

Charges are based on egress measured at the edge, at the rates published on our pricing page. Invoices are issued monthly in arrears and payable within 14 days, or net-30 for accounts on committed terms. Rates may change with 60 days' written notice; committed-term pricing is fixed for the term.

6. Availability

Availability commitments and service credits are set out in the Service Level Agreement. Credits are the sole remedy for failure to meet the availability target.

7. Suspension

We may suspend service without prior notice where traffic threatens the stability of the network, where we are legally compelled, or where an account is materially overdue. We will restore service promptly once the cause is resolved.

8. Termination

You may terminate at any time from the dashboard; charges accrued to that point remain payable. We may terminate for material breach that is not remedied within 14 days of notice, or on 60 days' notice for convenience. On termination we delete cached copies of your content within 30 days.

9. Warranties and liability

The service is provided with reasonable skill and care. To the fullest extent permitted by law, we exclude implied warranties, and our aggregate liability in any twelve-month period is limited to the fees you paid in that period. Nothing here limits liability for death, personal injury, or fraud.

10. Data protection

Where we process personal data on your behalf, we do so as processor under the terms of our Privacy Policy and our standard Data Processing Addendum, available on request.

11. Changes

We will give 30 days' notice of material changes to these terms by email to the account contact and by notice on this page. Continued use after that period constitutes acceptance.

12. Governing law

These terms are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction, without prejudice to mandatory consumer protections in your country of residence.

13. Contact

Questions about these terms: legal@digitalprovider.online.